Privacy Policy

1. Introduction

pokzcc B.V. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pokzcc.top or engage with our residential construction services.

This policy applies to all personal data processing activities carried out by pokzcc B.V. (Registration Number: 65837921, VAT: NL773294158B110) in compliance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Contact information (name, email address, phone number, postal address)
• Project details and requirements
• Budget and timeline preferences
• Communication preferences
• Any other information you choose to provide in forms or communications

3.2 Information Automatically Collected

When you visit our website, we automatically collect:

• IP address and location information
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website information
• Cookie and tracking technology data (see our Cookie Policy)

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service Provision

• Responding to your inquiries and providing quotes
• Planning and executing construction projects
• Managing project timelines and communications
• Providing customer support and after-sales service

4.2 Legal Basis for Processing

• Contract performance: Processing necessary for contract execution
• Legitimate interests: Business operations, marketing, and website improvement
• Consent: Marketing communications and cookie usage
• Legal obligation: Tax, accounting, and regulatory compliance

5. Data Sharing and Disclosure

We may share your personal data with:

5.1 Service Providers

• Subcontractors and construction partners
• Material suppliers and vendors
• Professional advisors (lawyers, accountants)
• IT service providers and website hosting companies

5.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

6. Data Retention

We retain your personal data for the following periods:

• Customer records: 7 years after project completion (legal requirement)
• Financial records: 7 years (tax and accounting requirements)
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website analytics: 26 months maximum
• Inquiry data: 2 years if no project proceeds

7. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses
• Binding Corporate Rules
• Certification schemes approved by supervisory authorities

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise these rights, contact us at privacy@pokzcc.top. We will respond within one month of receiving your request.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• SSL encryption for data transmission
• Secure data storage and backup systems
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our cookie practices, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes (where we have your email address)

13. Complaints and Supervisory Authority

If you have concerns about our data processing practices, please contact us first at privacy@pokzcc.top. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: